Telsa 5 Chargeable Vacuum

• The Telsa 5 handheld swimming pool vacuum is designed for pools and spas
• Features a cordless design
• Includes a rechargeable battery with a 30-minute run time and a 4-5 hour charge time
• Includes one basic and one wide pivoting head, and can connects to a standard telescopic pole

16.54"L x 6.3"W x 4.33"H

Overview & Coverage Periods

• Electric Vacuums & Robotic Cleaners: Warranted against manufacturing defects for 1 year from the date of purchase by the consumer.
  
• Missing or Broken Parts on Arrival: Covered under a 30-day warranty for replacement.
  

Warranty Exclusions

The limited warranty does not cover:

1. Normal wear and tear (e.g., brush, rake, filter, filter bag, roller, accessories).
   
2. Accidental damage.
   
3. Improper use against instructions or rating plate.
   
4. Damage due to lack of maintenance.
   
5. External factors (transit, weather, electrical outages, power surges).
   
6. Improper conditions (water temperature, storage, charging environment).
   
7. Negligence, misuse, or careless operation.
   
8. Non-compliance with the operating manual.
   
9. Use of non-genuine parts or accessories.
   
10. Faulty installation or unauthorized repairs.
    

Registering an Inquiry

• How to Submit: Scan the QR code, complete the online contact form, or email [email protected].
  
• Required Information:
  Product name and model number.
  Serial number.
  Description of the issue.
  Photo and/or video of the failure.
  Proof of purchase (invoice/receipt).
  
• Next Steps: Once received, an agent will generate an after-sales service number and process your request.
  

Contact Information

• Telephone: 866-661-3389
  
• Email: [email protected]
  
• Website Contact Form: www.kokido.com/customer-service-contact-form4