Closest To You!
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![google](https://s3.amazonaws.com/http-assets/scal-icons-widget/google.png)
Exceptional customer service. Had a problem with a pool cover and they went above and beyond to make it right.
Response from the owner - June 4, 2024After doing some research on this one, it sounds like the store took care of you. We hope to see you again the near future.
![google](https://s3.amazonaws.com/http-assets/scal-icons-widget/google.png)
I had to pick up some pool supplies and drove around 30 miles to get here - it's the only "local" place that had everything I needed. Walked in the door and there were three or four sales people looking at me. My first thought was "Great, now I have to deal with pushy salespeople." Nope. Guy walks up to me, asks me what I need, I tell him. He grabs a cart and shows me where everything is, tells me the ...
I had to pick up some pool supplies and drove around 30 miles to get here - it's the only "local" place that had everything I needed. Walked in the door and there were three or four sales people looking at me. My first thought was "Great, now I have to deal with pushy salespeople." Nope. Guy walks up to me, asks me what I need, I tell him. He grabs a cart and shows me where everything is, tells me the different options, and was really helpful. No upselling, add-on selling, no pressure, just genuinely helpful. The entrance in in the back - kind of strange. So when you park in back that corner door is the main entrance!
Response from the owner - June 2, 2024Thank you, Rick!
![google](https://s3.amazonaws.com/http-assets/scal-icons-widget/google.png)
When I went in they said they would have to get back to me, took my name and number and never called. Guess business is so good they can turn a sale down.
Response from the owner - June 1, 2024We're very sorry to hear that. It's very possible that your information got misplaced. Is there any chance you can call the store and ask for Micky, the store manager? We will be glad to help.
I had found a patio set/fire table online so I went to our local Bloomington, Il store for help. Seth gave me all the time I needed to order exactly what I wanted and then spent the time on the computer showing me the cushions to go with the set and allowed me time to take pics, text and decide. All the patience in the world to make me happy, elated, with my purchases. It is always good when leave a...
I had found a patio set/fire table online so I went to our local Bloomington, Il store for help. Seth gave me all the time I needed to order exactly what I wanted and then spent the time on the computer showing me the cushions to go with the set and allowed me time to take pics, text and decide. All the patience in the world to make me happy, elated, with my purchases. It is always good when leave a retailer feeling good about the entire session/purchase.
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